1.     Who can be an EXCARD Member?

Anyone who is 18 years and above is eligible to become our Member. Employees of EXCARD Corporation Sdn. Bhd., their affiliates, subsidiaries, advertising and promotional agencies, and suppliers are not eligible.

 

2.     Why become an EXCARD Member?

Being an EXCARD Member allows you to sell our product to your customers at a more competitive price. You can enjoy a higher profit margin and definitely a more lucrative direct income through our Member pricing. Furthermore, our periodical special Member promotions enable you to earn more from time to time. Find out more about EXCARD and its products by asking for your free sample today.

 

3.     How much profit can I make?

As our EXCARD Member, you are guaranteed a lower Member pricing for every product you sell. This means a higher profit margin to you. On top of that, our periodical promotions exclusively for our Members enable you to earn more from time to time. Of course the more you sell, the more you earn and save.

 

4.     How do I set my own selling price for the products?

Get our free samples and you will get more information on product pricing, recommended selling price and the EXCARD X-REWARD system. Also included are actual printed samples for you to get a better feel of our products.

   

6.     By signing up, does it mean I am an employee of EXCARD Corporation Sdn. Bhd.?

Becoming an EXCARD Member does not make you an employee of EXCARD Corporation Sdn. Bhd. Consider us a wholesaler and you - the retailer. Hence, we work with you providing printing services at "retailer's price" and other incentives to help you maximise your business.

 

7.     How do I register to become an EXCARD Member?

Visit our official EXCARD website at sg.excard.com.my to sign up as an EXCARD Member. Just pay a registration fee of RM200 (≈S$87) and a cash advance of RM200 (S$87). Upon confirmation of your particulars and payment to us, we will forward your Member code number. Only then will you be an official EXCARD Member. Registration fee is a one-time payment and is non-refundable.

 

8.     Does EXCARD provide any training or support after I sign up to be a Member?

We do not provide formal training but we will send you a sales kit that comes with a CMYK Colour reference manual, samples of our products and 250pcs of your personal business card designed in a standard EXCARD format. You will also have access to download all essential information regarding the business and  products from our website (X-Tools) upon successfully signing up. The information includes ordering procedures, terms and conditions as well as general product information.  

 

9.  How do I replenish my EXCARD sales kit?

You can obtain Member sales kit, flyers, CMYK Colour reference manual, samples of business cards and templates from us. However, only EXCARD Members are entitled to purchase these products at X-Cessories.

 

10.  Will EXCARD ensure the confidentiality of my customers' data?

Yes. All information sent to EXCARD is kept with the strictest of confidentiality.

 

11.  Who supplies EXCARD products?

EXCARD products are developed in-house and produced by ODM printers. 

 

12.  Where is your administrative office?

We are currently located At No.12, Taman Seruling, 08000 Sg Petani, Kedah D.A, Malaysia.

 

13.  Can I visit your company?

Not at the moment as our office is currently under renovation. Presently, we are temporarily sharing premises with another establishment and visitations by our Members may cause unnecessary disruption. As we are an online business, we prefer to conduct all transactions with EXCARD Members online.

 

14.  How do I contact EXCARD?

For enquiries, please contact our customer service at 604-4411650:

Working hours: 

Mon-Fri: 8.30am - 5.30pm

Saturday: 8.30am - 1.00pm

Lunch Break : 1.00pm - 2.00pm (Mon-Thu)

                   1.00pm - 2.30pm (Friday)

Close on Sunday

 

 

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